High
A04 on Ferroli Econcept 100

Your boiler is trying to start but keeps failing to light the internal flame needed to heat your water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No flame after the ignition phase

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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