Ferroli Falcon Fault codes & diagnostics

27 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-30 kW 2007-2012 Discontinued

Replaced by: Ferroli Modena

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
18 High 1 Medium 8 Low

All 27 documented codes

Tap any card for details

5 (Flashing)

Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the filling loop (a flexible silver hose) underneath the boiler.
  2. Open the small valve(s) on the loop to allow water into the system.
  3. Monitor the pressure gauge on the boiler until it reaches the green zone (typically 1.0 to 1.5 bar).
  4. Close the valve(s) tightly to stop the flow.

Parts commonly replaced

  • Pressure relief valve
  • Filling loop
LED 5 Flashing

Your boiler's electronic control centre is failing to communicate properly, which has caused the system to shut down for safety.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
  • 2A internal fuse
  • Wiring loom
LED4 (Flashing)

Your boiler is currently in standby mode and is working exactly as it should, waiting for a signal to provide heat or hot water.

Low DIY-safe

What to check first

  1. Check your room thermostat is set to a higher temperature than the current room temperature
  2. Ensure your heating timer or programmer is currently in an 'on' period
  3. Verify that the boiler's own selector switch is set to the heating or hot water mode
LED4 flashing

Your boiler is struggling to detect water moving through the system, which prevents it from safely firing up to heat your home or provide hot water.

High Engineer only £150-300

Parts commonly replaced

  • Flow sensor
  • Circulation pump
  • PCB main board
LED5 (Flashing)

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-120

What to check first

  1. Locate the filling loop, which is a silver braided hose with one or two valves connecting your boiler to the mains water supply.
  2. Open the valve(s) slowly to allow water into the system until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Turn off the valve(s) completely and ensure they are tightened to prevent future pressure loss.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor
5 (Permanent)

Your boiler is operating normally and is currently receiving power from the electricity supply.

Low DIY-safe

What to check first

  1. No action is required as this is not an error code.
  2. If your boiler is not producing heat or hot water, check that your thermostat and programmer are set to 'ON'.
Boiler lock out

Your boiler has stopped working as a safety precaution and needs to be manually reset to try and restart the system.

High DIY-safe £100-250

What to check first

  1. Locate the on/off/reset switch on the front control panel.
  2. Turn the switch to the 'reset' position and hold it briefly.
  3. Return the switch to the 'on' position and wait to see if the burner ignites.

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Printed circuit board (PCB)
Showing 11–20 of 27
Bottom red light

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-120

What to check first

  1. Locate the filling loop, which is usually a flexible silver hose or two valves sitting underneath the boiler.
  2. Open the valves slowly to allow water into the system until the pressure gauge needle reaches the 1 to 1.5 bar mark.
  3. Close both valves tightly to stop the flow of water and check if the red light resets.

Parts commonly replaced

  • Filling loop
  • Pressure gauge
  • Pressure relief valve
Heating demand light OFF

Your boiler is currently idle because it is not receiving a signal from your thermostat or timer to turn the heating on.

High DIY-safe £80-150

What to check first

  1. Check your room thermostat is set to a temperature higher than the current room temperature
  2. Ensure your heating timer or programme clock is correctly set to an 'ON' period
  3. Replace the batteries in your wireless room thermostat if applicable

Parts commonly replaced

  • Room thermostat
  • Programmer/Timer
  • External wiring
Heating demand light ON

Your boiler is confused because a sensor that measures the temperature of your heating water has stopped sending the correct signal, so it has turned off the heating to stay safe.

High Engineer only £120-200

Parts commonly replaced

  • Central Heating NTC Sensor
  • Wiring harness
LED 3 OFF (DHW Mode)

Your boiler has lost the ability to measure the temperature of the water used for your taps and shower, so it cannot produce hot water.

High Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness
LED 5 ON

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop, which is a silver braided hose with one or two valves connecting your boiler to the mains water supply.
  2. Open the valve(s) slowly to allow water into the system until the pressure gauge on the front of the boiler reads between 1 and 1.5 bar.
  3. Fully close the valve(s) and ensure no water is dripping from the connection.

Parts commonly replaced

  • Filling loop
  • Pressure gauge
LED 6

Your boiler has detected that there is not enough water inside the system to operate safely, so it has turned itself off to prevent damage.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is usually a flexible silver hose connected to two valves under the boiler.
  2. Open the valves slowly to allow water into the system until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close the valves firmly and check for any leaks around the connection points.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel
LED1

Your boiler has failed to ignite, meaning it is currently unable to produce heat or hot water because it cannot successfully light its internal burner.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board
LED2

Your boiler has detected a safety concern or overheating issue and has intentionally shut itself down to prevent damage.

High Engineer only £120-£250

Parts commonly replaced

  • Safety limit thermostat
  • Overheat sensor
  • Printed Circuit Board (PCB)

Related codes

Showing 21–27 of 27
LED4 (Permanent)

Your boiler is correctly operating in heating mode, and the light indicates that your central heating system is currently active.

Low DIY-safe

What to check first

  1. Check your room thermostat or boiler timer settings
  2. Turn down the temperature dial on your thermostat to see if the light turns off
  3. If you want the heating off, ensure your wall controller is set to off or standby
LED5 (Permanent)

Your boiler is failing to detect the incoming electrical power required to operate safely.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • External spur fuse

Related codes

Low water pressure light ON

Your boiler has stopped working because the water pressure inside the system has dropped too low, which is causing it to lock itself to prevent damage.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop (a silver flexi-hose) underneath your boiler.
  2. Open the valves attached to the loop until you hear water flowing.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches between 1 and 1.5 bar.
  4. Firmly close the valves to stop the flow.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor switch
  • Expansion vessel
Red lockout light

Your boiler has detected a problem and safely shut itself down to prevent damage, meaning you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame sensor
  • Printed Circuit Board (PCB)
  • Gas valve
Tap symbol light OFF

Your boiler is failing to detect that you have turned on a hot tap, so it is not firing up to heat your water.

High Engineer only £120-220

Parts commonly replaced

  • DHW Flow meter
  • Flow Hall effect sensor
Tap symbol light ON

Your boiler is struggling to detect the temperature of the water for your taps, which means it will likely stop providing hot water until the faulty sensor is replaced.

Medium Engineer only £100-200

Parts commonly replaced

  • DHW NTC thermistor
  • Wiring harness