High
LED1 on Ferroli Falcon

Your boiler has failed to ignite, meaning it is currently unable to produce heat or hot water because it cannot successfully light its internal burner.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Is LED1 light on? Does burner light?

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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