Ferroli Optimax HE Plus 38 C Fault codes & diagnostics

3 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2009-2017 Discontinued
GC Number 47-267-45
Download the Ferroli Optimax HE Plus 38 C manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

All 3 documented codes

Tap any card for details

A47

Your boiler's water pressure sensor is providing an incorrect reading, which is preventing the system from heating your water correctly.

High Engineer only £120-220

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

Low system pressure

Your boiler has stopped working because the amount of water inside your heating system has dropped too low to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop, which is a flexible braided hose underneath the boiler.
  2. Open the valves at both ends of the hose to allow water into the system until the pressure gauge reads between 1 and 1.5 bar.
  3. Ensure both valves are tightly closed and check for any visible leaks on your radiators or pipework.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure gauge

Related codes

No burner ignition

Your boiler is currently failing to light the flame it needs to produce heat and hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board

Related codes

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.