Emergency
Boiler sooting on Ferroli Sigma 40 FF

Your boiler is struggling to burn the gas cleanly, which can lead to a dangerous buildup of soot and harmful fumes inside the appliance.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Faulty flame adjustment. Check that the burner flame is adjusted correctly and that gas consumption is correct for the boiler output. Burner air ports blocked. Clear air ports

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful