High
ER 14 on Ferroli Xignal

Your boiler is struggling to push water around your heating system because the internal pump is stuck, meaning you currently have no heating or hot water.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

BAD WATER CIRCULATION - Blocked circulation pump

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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