High
ER 14 on Ferroli Xignal

Your boiler is struggling to push water around your heating system because the internal pump is stuck, meaning you currently have no heating or hot water.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

BAD WATER CIRCULATION - Blocked circulation pump

From this model's manual
Verified against the Ferroli Xignal installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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