High
ER 1 on Ferroli Xignal

Your boiler is trying to start but cannot light the internal flame, which means it has safely shut down to prevent gas from building up.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

IGNITION PROBLEM - No gas, Defective gas valve, Clogged injectors, Gas pressure too low, No spark between electrodes during ignition phase

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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