Low
S.04 on Glow-worm 38cxi

Your boiler is operating normally and is currently firing up to heat your water or radiators.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

burner on

From this model's manual
Verified against the Glow Worm Glow Worm 38cxi installation & service manual, page 52.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like S.04: no call-out fees, no surprise bills.

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