Low
S.34 on Glow-worm 38cxi

Your boiler has detected that the temperature inside the unit is very low and has automatically turned on its internal heater to prevent the pipes from freezing.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

frost protection active (Priority 4)

From this model's manual
Verified against the Glow Worm Glow Worm 38cxi installation & service manual, page 52.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Ensure your central heating thermostat is turned up to maintain a consistent temperature in your home.Check that the boiler is not switched off at the fused spur or mains supply.Ensure the external condensate pipe is protected from freezing weather if accessible.

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