What the manual says
Manufacturer manualNo Heating demand from external controls 230V
From this model's manual
Verified against the Glow Worm Glow Worm 38cxi installation & service manual, page 52.
DIY fix possible
Check that your room thermostat is set to a temperature higher than the current room temperature.Ensure your external timer or programmer is set to an 'ON' period.Check if any remote or smart heating controls (like Hive or Nest) have lost their internet connection or need new batteries.
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