User interface fault
Glow-worm Betacom2 24 Fault codes & diagnostics
35 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.
The fault code is already on your display
Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →
Severity at a glance
Each cell = one fault code. Hover to identify.Which version do you have?
The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.
| GC number | Appliance (register name) | Produced |
|---|---|---|
| 47-019-16 | Betacom2 24 | 2012–present |
Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.
All 35 documented codes
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Flow heating temperature sensor fault
Return heating temperature sensor fault
Flow heating temperature sensor fault
Return heating temperature sensor fault
Overheating fault
Water pressure of the installation (<0.3 bar)
Maximum temperature difference reached between return and flow heating
Water circulation fault
Fault in gas valve motor.
Flame detection fault.
Burner fails to ignite
Loss of flame during operation
Incorrect air pressure
EBUS voltage fault
Fault in the main board / Gas valve command fault
Gas valve closure fault
Fault in the main board memory
Rapid fluctuation of return or flow heating sensor
Excessive main board temperature
Flame signal fault in the main board
Fluctuation of flame signal
User interface incompatible with the main board
Flow heating temperature sensor fault
Permanent temperature difference between flow and return heating sensors
Heating circuit pressure sensor fault
Heating circuit pressure sensor fault
Thermal fuse fault
Fault in gas valve motor
No water in the installation : the temperature does not increase when the burner is lit
Permanent temperature difference between flow and return heating sensors
Flow and return heating sensors fault
Underfloor heating contact fault
Post run fan
Post run pump
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