33 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.
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The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.
| GC number | Appliance (register name) | Produced |
|---|---|---|
| 47-019-16 | Betacom2 24 | 2012–present |
Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.
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Your boiler's control panel has developed a fault and can no longer communicate with the internal system, meaning you cannot change settings or operate the unit.
Your boiler has lost the ability to accurately measure the temperature of the water circulating through your heating system, so it has shut down to prevent damage.
Your boiler has stopped working because a sensor that monitors the temperature of the water returning to the system is reading incorrectly or has disconnected.
Your boiler's temperature sensor is providing faulty readings, so it has safely shut down to prevent overheating.
Your boiler is struggling to accurately measure the temperature of the water returning to it, so it has stopped working to prevent potential overheating.
Your boiler has detected that it is running too hot and has automatically shut down to prevent damage to its internal components.
Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.
Your boiler has shut down because the water leaving the boiler is getting much hotter than the water returning, usually pointing to a blockage or a pump issue.
Your boiler is struggling to pump water around your heating system correctly, which is likely due to low system pressure or a blockage.
Your boiler has detected a problem with the internal part that controls the flow of gas, which is preventing it from lighting safely.
Your boiler has stopped working because it cannot confirm that the flame is staying lit safely.
Your boiler has stopped working because it cannot successfully start up its flame to heat your home.
Your boiler was working but the flame has unexpectedly gone out, causing the system to stop for safety.
Your boiler is struggling to push air through its exhaust system, which prevents it from firing up safely to provide heating or hot water.
Your boiler is struggling to communicate with its internal controls or external thermostat due to an electrical connection issue.
Your boiler has detected an issue with the electrical signal sent to the gas valve, meaning it cannot safely control the gas supply and has stopped working.
Your boiler has detected an issue with the valve that controls the gas supply and has safely shut itself down to prevent any risk.
Your boiler's computer is having trouble reading its internal software, which has caused it to stop working completely to prevent further errors.
Your boiler's internal computer has encountered a serious internal error and can no longer control the system, meaning your heating and hot water will not work.
Your boiler has detected that its internal control electronics are overheating and has shut itself down to prevent damage.
Your boiler is failing to detect the flame correctly, so it has safely shut itself down to prevent any risk.
Your boiler is failing to detect a stable flame, which usually points to an issue with the gas supply or ignition system.
Your boiler's internal computer brain and display screen are struggling to talk to each other because they don't recognise each other's security settings.
Your boiler has temporarily stopped working because it cannot accurately read the temperature of the water flowing through the system.
Your boiler has detected that its temperature sensors are giving inconsistent readings, suggesting they are either faulty or out of sync.
Your boiler is struggling to read its own internal water pressure, which means it has shut down as a safety precaution.
Your boiler's internal sensor is struggling to accurately measure the water pressure, causing the system to shut down as a safety precaution.
Your boiler has detected a break in a safety circuit designed to shut the system down if it gets too hot.
Your boiler has detected a safety issue with the internal gas control system and has shut down to protect your home.
Your boiler has detected that there is not enough water inside the system, or the water isn't circulating properly to heat up when the burner turns on.
Your boiler has stopped working because its internal sensors are reporting conflicting temperature readings as if they have been swapped or disconnected.
Your boiler has sensed that its tempature monitors are not correctly tracking the water flow, preventing it from heating up safely.
Your boiler has detected an issue with the sensor or connection for an underfloor heating system, causing it to temporarily lock out to keep your home safe.
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BoilerFaultCodes