High Lockout
F06 on Glow-worm Ci Plus

Your boiler has detected a problem with the sensor that monitors the temperature of the water leaving the unit to heat your radiators.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Central heating flow NTC fault

What causes this fault?

This fault occurs when the boiler's control board loses communication with the sensor that monitors the temperature of the water sent to your radiators. The most common reason is that the sensor itself has worn out and failed, though it can also be caused by loose or damaged internal wiring connecting the sensor to the main computer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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