Glow-worm 17 Fault Code
The Glow-worm 17 fault code means: your boiler is not receiving enough electrical power from your home's mains supply to operate safely.. It appears on 5 Glow-worm models in our database.
Technical description: Power supply <170V
What causes the Glow-worm 17 fault?
This fault occurs when the electrical supply entering your boiler drops to a level that is too low for the internal components to function. It is usually caused by a wider problem with the local power grid or a fault within your home's electrical wiring that prevents the boiler from receiving a steady 230V flow. In some cases, it can also mean the boiler's internal control board is failing to correctly process the incoming power.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Glow-worm models that show the 17 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Glow-worm 17 fault code information on this page is sourced and cross-checked against the official Glow-worm service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026