17 High

Glow-worm 17 Fault Code

The Glow-worm 17 fault code means: your boiler is not receiving enough electrical power from your home's mains supply to operate safely.. It appears on 5 Glow-worm models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Power supply <170V

What causes the Glow-worm 17 fault?

This fault occurs when the electrical supply entering your boiler drops to a level that is too low for the internal components to function. It is usually caused by a wider problem with the local power grid or a fault within your home's electrical wiring that prevents the boiler from receiving a steady 230V flow. In some cases, it can also mean the boiler's internal control board is failing to correctly process the incoming power.

Typical repair cost £100-350 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Glow-worm models that show the 17 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Glow-worm 17 fault code information on this page is sourced and cross-checked against the official Glow-worm service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026