High Lockout
F.82 on Glow-worm Energy System

Your boiler has detected a safety issue with the part that controls the gas supply, causing it to shut down to prevent a fault.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Gas valve switch-off control fault

What causes this fault?

This fault occurs when the boiler's control board detects that the gas valve is not shutting off correctly or is drawing the wrong amount of electrical current. The most common reason is an internal electronic failure within the valve itself or a communication error from the main circuit board failing to regulate the gas flow safely.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful