High
S.97 on Glow-worm Flexicom sx

Your boiler is temporarily pausing to check if there is enough water pressure before it starts up, which is preventing your heating and hot water from running.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Water pressure sensor check is running, demand (DHW or heating) is blocked

From this model's manual
Verified against the Glow Worm Flexicom 18sx installation & service manual, page 47.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer tries to verify there is enough water pressure to run safely but fails to get a clear reading. The most common reason is a failing or blocked water pressure sensor that provides inconsistent data, causing the system to pause as a safety precaution.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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