What the manual says
Manufacturer manualCentral heating NTC not connected to pipe
What causes this fault?
This fault occurs when the boiler's main control board can no longer detect an accurate temperature reading from the flow pipe. The most common reason is that the clip-on sensor has physically vibrated loose or a internal wire has become disconnected, preventing the boiler from safely monitoring heat levels.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 19: no call-out fees, no surprise bills.
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