High
F19 on Glow-worm Flexicom CXi

Your boiler has lost its connection to a temperature sensor, meaning it no longer knows how hot it is and has stopped working as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Central heating thermistor unplugged

From this model's manual
Verified against the Glow Worm Flexicom Cxi installation & service manual, page 39.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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