Low
G20 on Glow-worm Flexicom CXi

Your boiler is displaying a code indicating it is set up to run on natural gas, but it does not represent a physical fault with the machine itself.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Natural Gas (G20)

From this model's manual
Verified against the Glow Worm Flexicom Cxi installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like G20: no call-out fees, no surprise bills.

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