Low
S.02 on Glow-worm Ultimate3 System

Your boiler is simply preparing the water pump to start circulating heating before it ignites the flame, which is a normal part of the startup sequence.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Heating mode: Pump pre-run

From this model's manual
Verified against the Glow Worm Ultimate3 System installation & service manual, page 42.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

Monthly cover means no unexpected bills when your boiler breaks down.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful