Low Information
S.22 on Glow-worm Ultracom cxi

Your boiler is performing a routine check of the internal pump to ensure water is flowing correctly before it starts the main heating process.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

Pump pre run

What causes this fault?

This code appears when the boiler initiates a brief test cycle to ensure the internal pump is moving water through the heat exchanger before the burner ignites. It is a standard safety and performance check to prevent the unit from overheating during the start-up phase. Under normal conditions, this is a routine operation and does not indicate a breakdown.

DIY fix possible

No action is required as this is a normal operational status message, not a fault.Wait approximately 20-60 seconds for the boiler to move to the next stage of ignition.Check that your heating controls or thermostat are calling for heat.

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