What the manual says
Manufacturer manualCommunication fault
What causes this fault?
This fault occurs when the boiler's main control board loses the ability to send or receive data from the display panel. The most common reason is a physical connection failure, such as loose wiring or moisture damage to the sensitive circuit boards, which prevents the system from confirming it is safe to fire up.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 20: no call-out fees, no surprise bills.
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