High
Lock-out on Grant Vortex Pro Combi 26

Your boiler has stopped working because it cannot light the flame required to produce heat or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Burner fails to light; a built-in safety circuit switches the burner off and the Lock-out reset button on the burner will light.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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