What the manual says
Manufacturer manualIf the burner fails to light within the technical time limit, the 'lockout' indicator (red LED) will illuminate. This can be reset by turning the control knob to 'Reset' for a few seconds.
From this model's manual
Verified against the Halstead Ace installation & service manual.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register →
Boiler cover options
Avoid the next call-out bill
A cover plan would handle faults like Ignition lockout: no call-out fees, no surprise bills.
Approved partner
Get a quote →
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Affiliate links. We may earn a commission at no extra cost to you.