High
Safety Lock-out LED on Halstead Ace 100

Your boiler has stopped working because it failed to light or has become too hot, causing a safety shutdown to protect your home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Illuminated in the event of an ignition failure or an overheat condition.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful