Halstead Finest Gold Fault codes & diagnostics

16 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-30 kW 2000-2008 Discontinued

Replaced by: Finest Gold II

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 12 High 1 Medium 2 Low

All 16 documented codes

Tap any card for details

Red LED flashing

Your boiler has stopped working because it failed to ignite, which means it is currently unable to provide heating or hot water for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB
0001

Your boiler has switched itself off because it has become dangerously hot, likely due to a circulation blockage or a faulty sensor.

High Engineer only £120-250

Parts commonly replaced

  • NTC thermistor
  • Overheat thermostat
  • Pump
0011

Your boiler has failed to light the flame after several attempts and has switched itself off for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board
Activate BCC

Your boiler has recently had its main computer chip replaced and is waiting for you to restart it to complete the final setup.

High DIY-safe

What to check first

  1. Locate the Reset button on the front control panel.
  2. Press and hold the Reset button for several seconds.
  3. Wait for the boiler to cycle through its startup sequence and check if the error clears.

Parts commonly replaced

  • Burner Control Card (BCC)
BCC error

Your boiler's computer memory card is either missing or not communicating correctly, so the system has safely shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • BCC (Boiler Configuration Card)
  • PCB (Printed Circuit Board)
CRC error

Your boiler's computer memory has become corrupted, meaning the system can no longer read its own instructions to operate safely.

High Engineer only £250-400

Parts commonly replaced

  • Main PCB
Erroneous APS signal

Your boiler has stopped working because it cannot confirm that waste gases are being safely pushed out through the flue, which is a necessary safety step before it can fire up.

High Engineer only £150-300

Parts commonly replaced

  • Air Pressure Switch (APS)
  • Venturi
  • Fan unit
  • PCB
Error in power supply

Your boiler is failing to detect the correct amount of electrical power from your home's mains supply, causing it to shut down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Printed circuit board
  • Wiring harness
  • Fused spur
Green LED illuminated

Your boiler is working perfectly and is currently in standby mode, simply waiting for you to turn on a tap or adjust the heating.

Low DIY-safe

What to check first

  1. Check your room thermostat is set to a temperature higher than the current room temperature
  2. Turn on a hot water tap to see if the boiler activates
  3. Verify the boiler mode selector is set to the desired 'Heating and Hot Water' position
Lockout flame signal

Your boiler has stopped working because it cannot detect a flame, meaning it is currently unable to safely heat your home or water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition/Detection electrode
  • Gas valve
  • Printed Circuit Board (PCB)
No DHW temperature control

Your boiler is struggling to accurately measure how hot the domestic water is, which means your tap water may come out too cold or scaldingly hot.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness
Overheat thermostat activated

Your boiler has switched itself off because it has become dangerously hot, likely due to a circulation problem or a faulty safety sensor.

High Engineer only £150-300

Parts commonly replaced

  • Overheat thermostat
  • NTC thermistor
  • Central heating pump
  • Printed Circuit Board (PCB)
Red LED illuminated

Your boiler has detected a safety fault and has locked itself to prevent operation, meaning you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Air pressure switch
  • Overheat thermostat
  • PCB
  • Flow switch
Safety lockout LED

Your boiler has detected that it is running too hot and has automatically turned itself off to prevent damage or potential danger.

Emergency Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Pump
  • Diverter valve
  • Primary heat exchanger
Safety system failure

Your boiler's computer is unable to perform its own safety checks and has stopped working to prevent any potential risks.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)