High
Error in power supply on Halstead Finest Gold

Your boiler is failing to detect the correct amount of electrical power from your home's mains supply, causing it to shut down to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Low mains voltage • Check mains voltage

From this model's manual
Verified against the Halstead Finest Gold installation & service manual, page 25.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like Error in power supply: no call-out fees, no surprise bills.

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