High
BCC error on Halstead Finest Gold

Your boiler's computer memory card is either missing or not communicating correctly, so the system has safely shut down to prevent damage.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Wrong/missing BCC • Burner off

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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