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BURNER LIT NEON on Halstead Hero

Your boiler is operating normally and the flame is successfully lit to provide your heating or hot water.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

Neon light indicating that the burner is currently firing.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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