Low
STANDBY NEON on Halstead Hero

Your boiler is perfectly fine and is simply waiting for you to turn on a tap or adjust your heating thermostat.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

Neon light indicating the appliance is connected to power but not in active demand.

DIY fix possible

Check your room thermostat is set higher than the current room temperatureEnsure your heating timer or programmer is set to 'on'Run a hot water tap to see if the boiler fires up

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