What the manual says
Manufacturer manualBoiler failure to light or safety shut down; requires reset by turning the boiler thermostat fully anti-clockwise.
Shared across the Hero range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Related fault codes
All 14 fault codes on the Hero
Seeing a different code? Every code this model can display, in one place.