F5 High

Ideal F5 Fault Code

The Ideal F5 fault code means: your boiler's internal sensor that monitors the temperature of the water coming back into the unit has developed a fault, preventing the system from operating correctly.. It appears on 12 Ideal models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Return Thermistor Fault

What causes the Ideal F5 fault?

This fault occurs when the boiler's internal computer stops receiving a reliable signal from the sensor that monitors the temperature of the water returning from your radiators. The most common reason is that the sensor itself has worn out or suffered an electrical failure, meaning it can no longer tell the boiler if it is safe to continue heating.

Typical repair cost £90-180 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Avoid the next call-out bill

A cover plan would handle faults like F5: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Ideal models that show the F5 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal F5 fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026