High
F5 on Ideal Logic Air

Your heat pump is struggling to read the outdoor temperature, which prevents it from operating correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Outdoor discharge thermistor

From this model's manual
Verified against the Ideal Logic Air installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like F5: no call-out fees, no surprise bills.

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