High
F17 on Ideal Logic Air

Your heat pump is struggling because the outdoor fan is not spinning properly, which means the system cannot effectively produce heating or hot water for your home.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Heat Pump fan fault

From this model's manual
Verified against the Ideal Logic Air installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

F16View →F18View →

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