Medium
5984 on Ideal Logic Air

Your boiler has been temporarily disabled by an external control signal, often because an energy management system or a smart sensor has triggered a safety lock.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Function input EX3 Electrical utility lock E6

From this model's manual
Verified against the Ideal Logic Air installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 5984: no call-out fees, no surprise bills.

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