High
L2 on Ideal Compact HE

Your boiler has tried to light several times but cannot start safely, so it has locked itself out to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ignition lockout

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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