Ideal Concord CXA 40-120 Fault codes & diagnostics

31 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 11.7-35.2 kW 1994-2004 Discontinued
GC Numbers 41-391-4541-391-4641-391-4741-391-4841-391-4941-391-5041-391-5141-391-5241-391-53

Replaced by: Concord CXD

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
3 Emergency 22 High 6 Low

All 31 documented codes

Tap any card for details

1 to 24

Your boiler has detected an internal fault that prevents it from operating safely or correctly.

High Engineer only £150-300

Parts commonly replaced

  • Control board
  • Ignition lead
  • Gas valve
Air pressure switch

Your boiler is failing to detect that it has enough airflow to safely light the flame, so it has shut itself down to prevent a potentially hazardous situation.

Emergency Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi tube
Boiler sensor

Your boiler has detected an issue with its internal sensors and has stopped running to prevent any damage or incorrect temperature readings.

High Engineer only £140-£260

Parts commonly replaced

  • Flow NTC Thermistor
  • Return NTC Thermistor
  • Wiring Harness
BOILER SENSOR FAULT

Your boiler has lost the ability to monitor its own temperature, so it has safely shut itself down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Boiler thermostat sensor
  • Wiring harness
BURNER LOCK OUT

Your boiler has stopped working because it failed to light the flame, so it has purposefully shut itself down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Ignition transformer / generator
Burner on

Your boiler is operating normally and is currently firing to provide heat.

Low DIY-safe

What to check first

  1. No action is required as this is a status indicator rather than a fault.
  2. Ensure your thermostat is set to the desired temperature.
  3. Check that your programmers or timers are set to 'On' if you require heat.

Related codes

C/H Sensor Fault

Your boiler has lost its ability to accurately measure the temperature of the water being heated for your radiators, causing it to stop running as a safety precaution.

High Engineer only £120-190

Parts commonly replaced

  • Boiler Control Thermostat
  • C/H Temperature Sensor
  • Wiring Harness

Related codes

Detection Fault

Your boiler is failing to start because it cannot successfully ignite the gas after several attempts.

High DIY-safe £120-350

What to check first

  1. Check that your gas emergency control valve is turned on
  2. If you have a prepayment meter, check that you have sufficient credit
  3. Check that other gas appliances in your home, such as a hob, are working correctly
  4. Press the reset button on the control panel to try once more

Parts commonly replaced

  • Ignition electrode
  • Flame sensing probe
  • Gas valve
  • Spark generator
DETECTION LOCKOUT

Your boiler has stopped working because it cannot light the internal flame safely, so it has locked itself to prevent gas from flowing.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flame rectification probe
  • Gas valve
  • Ignition lead
Showing 11–20 of 31
DOWNDRAUGHT FAULT

Your boiler has detected that gases are not being cleared away properly through the flue, which is a safety mechanism to prevent harmful fumes from entering your home.

Emergency Engineer only £120-250

Parts commonly replaced

  • TTB (Thermal Temperature Bimetal) sensor
  • Flue terminal
  • Flue seals
Fan

Your boiler has stopped working because the internal component responsible for pushing stale air and gases out of the flue is not functioning correctly.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Fan harness or wiring
  • Printed Circuit Board (PCB)
Fan (If fitted)

Your boiler's internal air system is failing to move waste gases out of the flue, which is preventing the unit from firing up safely.

High Engineer only £250-£450

Parts commonly replaced

  • Fan Assembly
  • Air Pressure Switch
  • PCB
Float switch

Your boiler has detected that a internal safety sensor is not reading correctly, which prevents it from safely heating your home.

High Engineer only £150-250

Parts commonly replaced

  • Float switch
  • Condensate sensor
  • Wiring harness
Float switch (if fitted)

Your boiler has detected that a safety device designed to prevent water overflow or blockages has been triggered, causing the system to shut down.

High Engineer only £75-180

Parts commonly replaced

  • Condensate pump
  • Float switch assembly
  • Condensate trap
GAS VALVE FAULT

Your boiler is unable to safely control the flow of gas needed to stay alight, so it has shut down as a safety precaution.

High Engineer only £250-450

Parts commonly replaced

  • Gas Control Valve
  • Solenoid Coil
  • Gas Valve Wiring Harness
Gas valve(s)

Your boiler is unable to safely control the flow of gas needed to stay lit, so it has shut down to avoid a potential hazard.

High Engineer only £250-£450

Parts commonly replaced

  • Gas Valve
  • Solenoid Coil
  • Wiring Harness
L-01

Your boiler has tried to fire up five times without success and has shut itself down for safety.

High DIY-safe £100-350

What to check first

  1. Check if other gas appliances (like a hob) are working to confirm gas supply
  2. Ensure your gas meter has credit if you use a prepay meter
  3. Press the 'Reset' button on the control panel to try and clear the lockout

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Probe
  • Gas Valve
  • Spark Generator
Lockout

Your boiler has stopped working because it failed to ignite the gas burner after five repeated attempts.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Spark generator
  • Flame sensor
Lockout light

Your boiler has failed to start up or stay burning, so it has purposefully turned itself off for safety and will not heat your home or water until fixed.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe
  • PCB
Showing 21–30 of 31
No flow

Your boiler has stopped heating because it cannot detect any water moving through the system to keep it safe.

High Engineer only £120-250

Parts commonly replaced

  • Flow switch
  • Wiring harness
  • Circulation pump

Related codes

Outside sensor

Your boiler is struggling because it has lost the signal from the temperature sensor installed on the outside of your property, which tells it how hard to work based on the weather.

Low Engineer only £120-200

Parts commonly replaced

  • Outside temperature sensor
  • Wiring loom
Outside sensor (if fitted)

Your boiler has lost connection with its outdoor thermometer, meaning it might struggle to adjust its temperature correctly for the weather.

Low Engineer only £90-180

Parts commonly replaced

  • Outdoor weather compensation sensor
  • Sensor wiring
OUTSIDE SENSOR FAULT

Your boiler is struggling because it has lost the signal from the weather sensor installed outside your home, meaning it cannot automatically adjust your heating based on the temperature outdoors.

Low Engineer only £120-200

Parts commonly replaced

  • Outside weather compensation sensor
  • Sensor wiring loom
Overheat

Your boiler has shut itself down as a safety precaution because the water inside has become far too hot.

High DIY-safe £90-250

What to check first

  1. Wait at least 15 to 30 minutes for the boiler to cool down completely.
  2. Ensure all radiator valves are fully open and there is no air trapped in the system.
  3. Locate the manual reset button on the control panel, press it firmly, and see if the boiler restarts.

Parts commonly replaced

  • Overheat Thermostat
  • Circulating Pump
  • Flow Thermistor

Related codes

OVERHEAT FAULT

Your boiler has switched itself off because it became too hot, acting as a safety precaution to prevent damage.

High DIY-safe £90-180

What to check first

  1. Check that your radiator valves are open and not blocked
  2. Ensure there is enough water pressure in the system (if applicable)
  3. Locate the overheat reset button under the control panel cover and press it firmly

Parts commonly replaced

  • Overheat thermostat
  • Circulating pump
  • System thermistor
Overheat light

Your boiler has become too hot and has automatically shut down to prevent damage or safety issues.

High DIY-safe £100-250

What to check first

  1. Wait for the boiler to cool down completely (at least 30 minutes).
  2. Check that all radiator valves are open and not blocked.
  3. Press the overheat reset button located on the controls behind the front panel.
  4. Check if the pump is running or if there is a system blockage if it trips again.

Parts commonly replaced

  • Overheat Thermostat
  • Circulating Pump
  • Thermistor

Related codes

Pump

Your boiler has detected that water is failing to circulate correctly through the system, which will prevent it from heating your home or providing hot water.

High Engineer only £250-£450

Parts commonly replaced

  • Central heating circulation pump
  • Pump run capacitor
  • Control board

Related codes

PUMP FAULT

Your boiler is unable to move hot water around the system, meaning your heating and hot water will not work.

High Engineer only £250-450

Parts commonly replaced

  • Central heating pump
  • Pump wiring harness
  • Flow switch

Related codes

Spark generator fault

Your boiler is unable to create the spark needed to light the gas burner, meaning the system cannot fire up to provide heat.

High Engineer only £160-£300

Parts commonly replaced

  • HT Spark Generator
  • Ignition Electrode
  • Ignition Lead
Showing 31–31 of 31
STANDBY

Your boiler is currently switched off and waiting for you to turn it back on.

Low DIY-safe

What to check first

  1. Locate the O/I button on the control panel
  2. Press the button once to wake the system from standby mode
  3. Wait a few moments for the boiler to initiate the ignition sequence