Emergency
DETECTION LOCKOUT on Ideal Concord CXA 40-120

Your boiler has stopped working because it cannot light the internal flame safely, so it has locked itself to prevent gas from flowing.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Operation of the flame failure safety device / Extinguish the main burner by turning off the main gas inlet cock

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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