Ideal Independent + C24 Fault codes & diagnostics

1 fault code with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2011-2016 Discontinued
GC Number 47-348-85
Download the Ideal Independent + C24 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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L2

Your boiler has safely locked itself out because either the wastewater pipe outside is frozen or blocked, or the gas ignition has failed.

High DIY-safe £90-£180

What to check first

  1. Locate the white plastic condensate pipe that leaves your boiler and leads outside.
  2. Check if the outdoor section of this pipe is frozen during cold weather.
  3. If frozen, pour warm (not boiling) water over the pipe to thaw it, then press the boiler's reset button.

Parts commonly replaced

  • Ignition electrode
  • Condensate trap
  • Gas valve

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