Ideal Independent + Combi 24 Fault codes & diagnostics

21 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2016-present
GC Number 47-349-27
Download the Ideal Independent + Combi 24 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
19 High 2 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-349-27 INDEPENDENT + COMBI 24 2016–present

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 21 documented codes

Tap any card for details

dU

Your boiler is currently in a manual service mode used for internal checks and is not indicating a broken part.

Low DIY-safe £0-80

What to check first

  1. Turn the boiler off at the isolation switch or fused spur
  2. Wait 10 seconds
  3. Turn the boiler back on to reset the control sequence

Related codes

F1

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-120

What to check first

  1. Locate the internal filling loop, which is usually a small silver lever or a braided hose under the boiler.
  2. Open the filling valve slowly until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close the valve tightly and check that the fault code disappears.

Parts commonly replaced

  • Pressure sensor
  • Filling loop
  • Pressure relief valve

Related codes

F2 or Fn or Ln

Your boiler is failing to stay lit, which means it has safely shut itself down because it cannot consistently produce or hold a flame.

High Engineer only £150-350

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Flame Rectification Probe

Related codes

F3

Your boiler has detected an issue with the fan that safely clears exhaust gases, preventing it from starting up for your safety.

High Engineer only £250-£450

Parts commonly replaced

  • Fan assembly
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

F4

Your boiler has detected a problem with the sensor that monitors the temperature of the water leaving the unit, meaning it cannot safely regulate heat.

High Engineer only £100-180

Parts commonly replaced

  • Flow thermistor (NTC sensor)
  • Wiring harness
  • Main PCB

Related codes

F4 or L4

Your boiler's temperature sensor is providing incorrect readings or has disconnected, so the system has shut down to prevent overheating.

High Engineer only £120-180

Parts commonly replaced

  • Flow Thermistor
  • Wiring harness

Related codes

F5

Your boiler has detected a sensor problem that means it cannot accurately measure the temperature of the water returning to the unit, causing it to shut down for safety.

High Engineer only £90-180

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness
  • Main PCB

Related codes

F5 or L5

Your boiler is unable to read the temperature of the water returning to it, so it has safely shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Return thermistor sensor
  • Wiring harness

Related codes

F6

Your boiler is having trouble reading the outdoor temperature, which it uses to help run your heating more efficiently.

Low DIY-safe £90-180

What to check first

  1. Check the external sensor on the outside of your house for any obvious damage or loose wires
  2. Turn the boiler power off and back on to see if the fault clears
  3. Ensure there is no debris or ice covering the outdoor sensor

Parts commonly replaced

  • Outdoor weather compensation sensor
  • External sensor wiring
F7

Your boiler is not receiving enough electrical power from the grid to operate safely and has shut down as a precaution.

High Engineer only £0-350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Voltage Regulator

Related codes

Showing 11–20 of 21
F9 or L9 or F8 or L8

Your boiler's computer system has lost its settings or is failing to communicate, meaning the boiler cannot safely operate. Because the central control unit is malfunctioning, you will currently have no heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

FA

Your boiler has detected that the temperature sensors for the water going in and out are reporting incorrect or swapped readings, which has caused the system to shut down for safety.

High Engineer only £100-220

Parts commonly replaced

  • Flow Thermistor
  • Return Thermistor
  • Wiring Harness

Related codes

FU

Your boiler has detected that heat is building up too quickly and cannot circulate around your home, likely due to a blockage or a pump failure.

High DIY-safe £150-£350

What to check first

  1. Check that the main isolation valves underneath the boiler are fully open
  2. Ensure at least two or three radiators have their valves turned to the maximum setting
  3. Check that the boiler pressure is between 1.0 and 1.5 bar on the gauge

Parts commonly replaced

  • Central heating pump
  • Main heat exchanger
  • Return thermistor

Related codes

L1

Your boiler has switched itself off because the internal water temperature has become too hot, usually caused by a lack of water flow through the system.

High DIY-safe £120-£350

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure your boiler pressure is between 1 and 1.5 bar on the gauge
  3. Reset the boiler by turning the control knob to 'RE' or pressing the reset button

Parts commonly replaced

  • Circulating pump
  • Thermistor (NTC sensor)
  • Main heat exchanger

Related codes

L2

Your boiler has failed to light several times and has shut down for safety, meaning you currently have no heating or hot water.

High DIY-safe £100-£350

What to check first

  1. Check if your gas supply is active by testing another gas appliance like a hob.
  2. Check if your condensate pipe (the white plastic pipe outside) is frozen or blocked.
  3. Reset the boiler by turning the control knob to 'Reset' and holding for two seconds.

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Flame sensing probe
  • Spark generator

Related codes

L4

Your boiler has sensed a problem with the internal thermometer that monitors the water temperature leaving the unit, causing it to shut down for safety.

High Engineer only £100-£180

Parts commonly replaced

  • Flow thermistor (NTC sensor)
  • Wiring harness
  • Main PCB

Related codes

L4 or F4

Your boiler's temperature-sensing component is malfunctioning, which prevents it from safely controlling the heat, so it has turned itself off to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • Flow NTC Thermistor
  • Wiring harness

Related codes

L5

Your boiler has detected a sensor problem that means it cannot accurately measure the temperature of the water returning to the unit, causing it to shut down for safety.

High Engineer only £90-180

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness
  • Main PCB

Related codes

L5 or F5

Your boiler has detected an issue with the sensor that monitors the temperature of the water returning to the unit, causing it to stop running for safety.

High Engineer only £120-190

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness

Related codes

L6

Your boiler thinks a flame is burning even though it shouldn't be, causing the system to shut down for safety.

High Engineer only £120-280

Parts commonly replaced

  • Ionisation probe
  • Flame sensing electrode
  • Printed Circuit Board (PCB)

Related codes

Showing 21–21 of 21
LC

Your boiler has attempted to restart itself too many times in a short period and has now locked itself for protection.

High Engineer only £120-250

Parts commonly replaced

  • Ignition lead
  • Spark generator
  • Gas valve
  • PCB

Related codes

Avoid the next call-out bill

Monthly cover means no unexpected bills when your boiler breaks down.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.