High Lockout
L04 on Ideal Logic Max System

Your boiler has detected a problem with the internal sensor that monitors the temperature of the water leaving the unit, causing it to stop working for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flow Thermistor Fault

What causes this fault?

This fault occurs when the boiler's control system receives an incorrect or missing electrical signal from the sensor that monitors hot water leaving the unit. It is usually caused by the internal sensor failing due to age, or a loose connection in the wiring that prevents the boiler from safely regulating its temperature.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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