Emergency
319 494 on Ideal Mexico Super CF3 40-80

Your boiler's viewing window is likely damaged or leaking, which means you cannot safely monitor the pilot light or burner flame.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Sightglass assembly

From this model's manual
Verified against the Ideal Mexico Super Cf3 40 80 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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