High
NO CONNECTION TO PRIMARY PCB on Ideal Vogue Combi

Your boiler's internal computer is failing to communicate with the main control board, which has caused the system to stop operating until the connection is restored.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

No connection to primary PCB

From this model's manual
Verified against the Ideal Vogue Combi installation & service manual, page 66.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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