Low Service
SERVICE DUE on Ideal Vogue Combi

Your boiler is working correctly, but it has been a year since its last official check-up and it is now requesting its annual safety service.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

The boiler has been installed for more than 1 year.

What causes this fault?

This message is triggered by an internal timer within the boiler's control board that tracks the time elapsed since the last professional inspection. It is not caused by a mechanical failure, but rather by the system reaching its programmed 12-month milestone for modern safety and efficiency checks. Once the service is completed by an engineer, the timer is reset to clear the notification for another year.

DIY fix possible

Check your boiler service records to see when the last professional inspection was conductedContact a Gas Safe registered engineer to book an annual serviceOnce serviced, the engineer will reset the service interval timer

Find a Gas Safe engineer
Search the official register →

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