High Lockout
PCB FAULT on Ideal Vogue Combi

Your boiler's main internal computer has developed a critical software or hardware failure and can no longer control the heating or hot water safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Replace PCB.

What causes this fault?

This fault occurs when the boiler's central control board suffers a hardware failure, often due to an electrical surge or moisture ingress. Over time, heat stress or liquid from a small internal leak can damage the delicate circuitry, leading to a total communication failure between the components.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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