High
E01 on Johnson Starley C16u

Your boiler has failed to light the gas flame after several attempts, meaning it cannot provide you with any heating or hot water until reset.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ignition failure

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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