How much does it cost to fix Johnson Starley error code 13?

Typical repair cost for the Johnson Starley 13 fault is £90-250 including labour.

13 High

Johnson Starley 13 Fault Code

Q: What does the Johnson Starley 13 fault code mean?

Your boiler has disabled the reset button because it was pressed too many times in a short period, likely due to an underlying fault causing repeated lockouts.

The Johnson Starley 13 fault code means: your boiler has disabled the reset button because it was pressed too many times in a short period, likely due to an underlying fault causing repeated lockouts.. It appears on 10 Johnson Starley models in our database.

Technical description: Remote reset lockout. Exceeded 5 remote resets per hour.

Typical repair cost £90-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Johnson Starley models that show the 13 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Johnson Starley 13 fault code information on this page is sourced and cross-checked against the official Johnson Starley service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026