High
E12 to E22 on Keston System S40

Your boiler's electronic brain has encountered an internal software or hardware error, preventing the system from running safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Control box errors – possible faulty control box

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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