High
E01 on Keston System S40

Your boiler is not firing up to provide heat or hot water because it is having trouble starting the flame.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ignition failure – the boiler has attempted to light 5 times and not succeeded – check the gas supply is on

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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