Keston System S40 Fault codes & diagnostics

50 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 40 kW 2016-present

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46 High 3 Medium 1 Low

All 50 documented codes

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C0

Your boiler's internal memory chip hasn't activated correctly, meaning the central control unit doesn't recognize which model it is supposed to be operating.

High Engineer only £120-380

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Printed Circuit Board (PCB)

Related codes

C2

Your boiler's computer memory card has failed or is unreadable, meaning the system cannot talk to its internal controls to operate.

High Engineer only £120-£350

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Main Printed Circuit Board (PCB)

Related codes

E00

Your boiler thinks a flame is present even when it should be turned off, which prevents it from starting up safely.

High Engineer only £120-280

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

E01

Your boiler is not firing up to provide heat or hot water because it is having trouble starting the flame.

High DIY-safe £100-£350

What to check first

  1. Check that your gas meter is topped up with credit
  2. Ensure the gas stopcock (yellow handle) is turned to the 'on' position
  3. Check if other gas appliances, such as a hob, are working correctly
  4. Press the Reset button on the boiler control panel

Parts commonly replaced

  • Ignition Electrode
  • Spark Lead
  • Gas Valve
  • PCB

Related codes

E02

Your boiler detects a flame when there shouldn't be one, which usually indicates an electrical fault or a sensor issue.

High Engineer only £120-350

Parts commonly replaced

  • Flame rectification probe
  • PCB (Main circuit board)
  • Ignition lead

Related codes

E03

Your boiler has become too hot and has shut itself down as a safety precaution to prevent damage.

High DIY-safe £100-280

What to check first

  1. Check that the boiler pressure gauge is between 1.0 and 1.5 bar and top up if necessary.
  2. Ensure all radiator valves and any isolation valves under the boiler are fully open.
  3. Gently bleed your radiators to remove any trapped air from the system.

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Thermistor (NTC Sensor)

Related codes

E04

Your boiler has lost power or was switched off while it was already trying to report a different fault, causing it to display this general error message.

High DIY-safe £0-120

What to check first

  1. Press and hold the 'Reset' button for five seconds.
  2. Wait for the boiler to restart and see if a different fault code appears.
  3. Check that the boiler's electrical fused spur is switched on and secure.

Parts commonly replaced

  • None (often resolved by reset)
  • PCB (if fault persists)

Related codes

E05

Your boiler's fan has stopped working correctly, which means the system cannot safely clear waste gases and will not allow the boiler to start.

High Engineer only £280-450

Parts commonly replaced

  • Extraction Fan
  • Fan Wiring Harness
  • Main Control PCB

Related codes

E07

Your boiler has shut down because the exhaust gases are getting too hot, which suggests an internal component or the heat exchanger may be failing.

High Engineer only £180-£1,200

Parts commonly replaced

  • Main Heat Exchanger
  • Flue Thermistor
  • Return Water Thermistor

Related codes

E08

Your boiler is having trouble managing its internal electrical signal for the burner flame, meaning it cannot safely stay lit.

High Engineer only £250-550

Parts commonly replaced

  • Main PCB (Control Board)
  • Ignition Electrode
  • Flame Sensing Probe

Related codes

Showing 11–20 of 50
E09

Your boiler has detected an internal communication problem between its electronic brain and the gas supply system, preventing it from firing up.

High Engineer only £220-450

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

E10

Your boiler’s internal computer has encountered a critical electronic failure and can no longer control the heating system safely.

High Engineer only £350-£550

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control Box
E11

Your boiler has stopped working because its internal sensors are reporting conflicting temperature readings that don't match up during a self-test.

High Engineer only £120-240

Parts commonly replaced

  • Flow NTC sensor
  • Return NTC sensor
  • Wiring harness

Related codes

E12 to E22

Your boiler's electronic brain has encountered an internal software or hardware error, preventing the system from running safely.

High Engineer only £250-£450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

E18

Your boiler has detected that the water inside is getting too hot too quickly because it is not moving through the system properly.

High DIY-safe £120-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar on the gauge
  3. Check if any external heating valves or pumps have been accidentally switched off
  4. Reset the boiler using the reset button once water has cooled

Parts commonly replaced

  • Circulation Pump
  • Flow Temperature Sensor (NTC)
  • Main Heat Exchanger (if blocked)

Related codes

E19

Your boiler has likely stopped working because the water returning to the unit is too hot, which happens when water isn't flowing through your radiators properly.

High DIY-safe £100-280

What to check first

  1. Check that at least two or three of your radiator valves are turned fully open
  2. Ensure your decorative radiator covers aren't blocking airflow
  3. Press the 'Reset' button on the boiler control panel

Parts commonly replaced

  • External system pump
  • Return thermistor (temperature sensor)
  • Magnetic system filter (cleaning)

Related codes

E23

Your boiler is having trouble detecting the correct amount of water in the system, which is preventing it from heating your home safely.

High Engineer only £120-£250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
  • Main PCB

Related codes

E24

Your boiler has shut down because it keeps losing water pressure and needs a manual top-up or a leak fixed.

High DIY-safe £80-250

What to check first

  1. Check all radiators and pipework for visible signs of a water leak
  2. Locate the external filling loop and top up the pressure to between 1.0 and 1.5 bar
  3. Reset the boiler to clear the fault code

Parts commonly replaced

  • Expansion vessel
  • Pressure relief valve
  • Automatic air vent

Related codes

E25

Your boiler's internal computer has encountered a critical electronic failure that is preventing the system from starting safely.

High Engineer only £250-£450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control Box

Related codes

E26

Your boiler is struggling to keep its flame alight because it cannot breathe properly or get enough fuel.

High DIY-safe £90-250

What to check first

  1. Check the outdoor white plastic flue pipes for any obstructions like leaves or bird nests
  2. Check the outdoor condensate drain pipe for signs of freezing or blockages
  3. If you use LPG, verify that your gas tank has not run out

Parts commonly replaced

  • Flame Sensing Electrode
  • Gas Valve
  • Condensate Trap

Related codes

Showing 21–30 of 50
E30

Your boiler has detected an electrical fault with the internal sensor that monitors water temperature, causing the system to stop running for safety.

High Engineer only £120-220

Parts commonly replaced

  • Flow thermistor (NTC sensor)
  • Wiring harness
  • Main control board

Related codes

E31

Your boiler has stopped working because it cannot communicate with the sensor that monitors the temperature of the water leaving the unit.

High Engineer only £120-220

Parts commonly replaced

  • Flow thermistor (NTC sensor)
  • Wiring harness

Related codes

E32

Your boiler has detected an electrical problem with the sensor that monitors hot water temperature, meaning it cannot safely heat your water.

Medium Engineer only £90-160

Parts commonly replaced

  • Domestic Hot Water (DHW) Temperature Sensor
  • Wiring harness

Related codes

E33

Your boiler has detected a fault with the sensor that manages your hot water, likely meaning you won't have any hot water until it is fixed.

High Engineer only £90-180

Parts commonly replaced

  • DHW Temperature Sensor (Thermistor)
  • Wiring harness

Related codes

E34

Your boiler has stopped working because the electrical power coming into it is too low to operate the system safely.

High Engineer only £100-350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • External electrical wiring

Related codes

E35

Your boiler has detected an issue with the electrical power timing coming into the house, meaning it cannot operate safely.

High Engineer only £100-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External voltage regulator

Related codes

E36

Your boiler has stopped working because a sensor that monitors the temperature of the water leaving the unit has failed or become disconnected.

High Engineer only £90-160

Parts commonly replaced

  • Flow thermistor (NTC sensor)
  • Wiring harness

Related codes

E37

Your boiler has stopped working because the water pressure inside the system has dropped too low.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (the flexible silver hose) underneath or near the boiler
  2. Slowly open the one or two taps/valves on the filling loop to let water into the system
  3. Watch the pressure gauge and close the taps once the needle reaches between 1.0 and 1.5 bar
  4. Reset the boiler to clear the error code

Parts commonly replaced

  • Filling loop valves
  • Pressure sensor
  • Expansion vessel

Related codes

E38

Your boiler's control panel has developed a technical fault with the reset button, meaning it cannot be operated or cleared correctly.

High Engineer only £180-320

Parts commonly replaced

  • Fascia PCB
  • User Interface Panel

Related codes

E40

Your boiler has detected that there is too much water in the system, which puts unnecessary stress on the pipes and internal components.

Medium DIY-safe £80-160

What to check first

  1. Locate a radiator bleed valve and use a key to slowly release a small amount of water into a cloth or bowl.
  2. Monitor the pressure gauge on the boiler until it drops back into the green zone (typically 1.0 to 1.5 bar).
  3. Ensure the black filling loop handles under the boiler are tightly closed to prevent more water from entering.

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure relief valve

Related codes

Showing 31–40 of 50
E41

Your boiler's internal computer brain is having trouble communicating with the display panel on the front, preventing the system from operating correctly.

High Engineer only £120-350

Parts commonly replaced

  • Display Fascia Board
  • Main Control PCB
  • Internal Wiring Harness

Related codes

E43

Your boiler has detected an electrical fault with the internal sensor that monitors the temperature of the water returning to the unit, causing it to stop running for safety.

High Engineer only £90-180

Parts commonly replaced

  • Return Thermistor (NTC Sensor)
  • Wiring Harness

Related codes

E44

Your boiler has lost communication with the sensor that monitors water returning from your radiators, causing it to stop running as a safety precaution.

High Engineer only £90-160

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Sensor wiring harness

Related codes

E45

Your boiler has detected an electrical fault with the sensor that monitors exhaust gases, causing the system to shut down for safety.

High Engineer only £120-£220

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness

Related codes

E46

Your boiler's main control board is unable to talk to the display panel on the front, meaning the system cannot carry out your instructions.

High Engineer only £120-350

Parts commonly replaced

  • Display board (Fascia)
  • Main PCB
  • Wiring harness

Related codes

E99

Your boiler has detected an electrical fault with the sensor that monitors exhaust gases, causing the system to shut down for safety.

High Engineer only £120-£200

Parts commonly replaced

  • Flue Gas Sensor (Thermistor)
  • Sensor Wiring Harness

Related codes

Enn

Your boiler has encountered a critical system error that has forced it to shut down to prevent damage.

High Engineer only £150-450

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Gas valve

Related codes

F0

Your boiler is unable to start because its internal memory chip is missing or not properly connected to the main control board.

High Engineer only £120-280

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Printed Circuit Board (PCB)

Related codes

F1

Your boiler has detected that the water pressure in the system is too low to run safely and has stopped working to protect itself.

High DIY-safe £0-120

What to check first

  1. Locate the internal filling loop (usually blue-handled levers) underneath the appliance.
  2. Gradually open both levers until you hear the water flowing and the pressure gauge needle moves.
  3. Close the levers firmly once the gauge reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

F2

Your boiler has lit correctly but the flame has been lost during operation, causing the system to shut down for safety.

High DIY-safe £100-350

What to check first

  1. Check that your gas pre-payment meter (if applicable) has credit.
  2. Verify that other gas appliances in your home, such as a hob, are working correctly.
  3. Check if the condensate pipe (the plastic pipe leading outside) is frozen or blocked.
  4. Reset the boiler by pressing the 'Restart' or 'Reset' button.

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

Showing 41–50 of 50
F3

Your boiler has detected a problem with its internal fan, which means it cannot safely blow waste gases out of the flue and has shut down as a precaution.

High Engineer only £250-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F4

Your boiler has detected that water is not circulating correctly or a temperature sensor is giving an incorrect reading, causing the system to shut down for safety.

High DIY-safe £120-£280

What to check first

  1. Check that your central heating valves and radiator valves are fully open.
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar on the pressure gauge.
  3. Restart the boiler by pressing the reset button to see if the fault clears.

Parts commonly replaced

  • Flow thermistor (NTC sensor)
  • Circulation pump
  • Main PCB

Related codes

F5

Your boiler has detected a problem with the sensor that monitors the temperature of the water returning from your radiators, causing the system to shut down for safety.

High Engineer only £100-£180

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Sensor wiring harness
  • Main PCB

Related codes

F6

Your boiler has lost connection with the sensor that measures the temperature outside, which may cause your heating to run at the wrong temperature.

Low Engineer only £90-160

Parts commonly replaced

  • External weather compensation sensor
  • Sensor wiring harness

Related codes

F7

Your boiler has detected that the electricity supply coming from the grid is currently too weak for it to operate safely.

Medium Engineer only £100-£450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External voltage regulator

Related codes

F9

Your boiler's internal computer has encountered a critical error and can no longer control the heating system safely.

High Engineer only £280-550

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

L1

Your boiler has shut down because the internal water temperature has become too hot.

High DIY-safe £120-350

What to check first

  1. Check that all radiator valves are fully open to allow water to circulate.
  2. Ensure the external filling loop valves are closed and the pressure gauge is between 1 and 1.5 bar.
  3. Press the 'Restart' button on the boiler control panel once the system has cooled down.

Parts commonly replaced

  • Circulation pump
  • Flow thermistor (NTC sensor)
  • Main heat exchanger (flushing)

Related codes

L2

Your boiler is failing to keep its flame lit, which means the system has safely shut down to prevent issues.

High DIY-safe £120-350

What to check first

  1. Check if other gas appliances in your home, like a hob, are working to ensure gas supply.
  2. Inspect the condensate pipe (the plastic pipe outside) to ensure it isn't frozen or blocked.
  3. Push the 'Restart' button on the boiler control panel.

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve
  • Condensate trap

Related codes

L5

Your boiler has stopped working because it has been reset too many times in a short period and has locked itself out for safety.

High DIY-safe £0-120

What to check first

  1. Turn the power to the boiler off at the fused spur switch
  2. Wait for 30 seconds
  3. Turn the power back on to clear the lockout memory

Parts commonly replaced

  • No parts usually required for L5 itself
  • Printed Circuit Board (if it fails to clear)
  • Components related to the original fault that caused the resets

Related codes

L6

Your boiler thinks it sees a flame even though it hasn't started the ignition process, so it has shut down as a safety precaution.

High Engineer only £120-£350

Parts commonly replaced

  • Flame Sensing Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes